Parallel AI, Inc.Last Updated: July 29, 20241. IntroductionAt Parallel AI, Inc. (“we,” “us,” or “our”), we prioritize protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you interact with our website, products, and services (collectively, “Services”).By accessing or using our Services, you acknowledge and agree to the terms of this Privacy Policy.2. About Parallel AI Products and ServicesParallel AI is an advanced AI-powered platform designed to optimize and manage Google Ads campaigns. Our suite of tools includes:AI-powered analysis of Google Ads performanceReal-time insights and recommendationsAutomated ad management tools via an AI chatbotOur goal is to empower customers to maximize their advertising ROI efficiently.3. ApplicabilityThis Privacy Policy applies when you:Visit our websites (e.g., withparallel.ai), including associated blogs and forums (“Site”).Use our products or services, including the web-based platform and chatbot (“Services”).Engage with our events, webinars, or marketing campaigns (“Marketing Activities”).ExclusionsThis Policy does not apply to:Customer-managed data processed independently of our Services.Third-party products, services, or integrations.4. Information We CollectWe collect information from and about you in the following ways:Information You Provide DirectlyContact Information: Name, email, phone number, and location.Professional Information: Job title, company name, and industry.Account Information: Details for creating and managing accounts.Google Ads Data: Campaign structures, keywords, performance metrics.Chat Interactions: Content of conversations with our AI chatbot.Payment Information: Billing and transaction details.User Content: Data uploaded or generated during your use of our Services.Marketing Information: Information from forms, surveys, and communications.Information We Collect AutomaticallyUsage Information: Pages visited, features used, time spent on activities.Device Information: Device type, browser, operating system, IP address.Cookies: Tracking technologies to personalize and improve your experience.Information We Receive from Third PartiesGoogle API Data: Metrics and account details provided through connected Google Ads accounts.Analytics Providers: Aggregated usage data from analytics tools.Business Partners: Information shared through integrations.5. How We Use InformationWe use your data to:Operate and improve our Services.Provide customer support and respond to inquiries.Process transactions and billing.Deliver personalized recommendations and insights.Detect and address security risks and compliance issues.Send updates, promotions, and marketing communications (with your consent).6. Google API Services User Data PolicyParallel AI adheres to the Google API Services User Data Policy, including the Limited Use requirements.Data Scope: We access Google Ads data solely for campaign management and optimization.Permissions Used: https://www.googleapis.com/auth/adwords7. AI Tools and Data ProcessingOur AI-powered chatbot and optimization tools process data in real time to:Generate responses based on chat interactions.Analyze Google Ads performance data.Offer actionable insights and automated recommendations.Retention and AnonymizationChat logs and aggregated data are retained for service improvement.You may request deletion of personal data.8. How We Retain InformationRetention periods depend on the type of information:Account Data: Deleted within 90 days after account closure.Google Ads Data: Retained as long as necessary for service delivery.Usage Data: Stored for up to 24 months for analysis.9. How We Disclose InformationWe may share information with:Service Providers: For hosting, payment processing, and analytics.Business Partners: For co-branded services (with your consent).Legal Compliance: As required by law or for safety and security.Business Transfers: In the event of mergers or acquisitions.We do not sell personal information to third parties.10. How We Secure InformationOur security measures include:Data encryption (in transit and at rest).Access controls and authentication protocols.Regular security assessments and staff training.11. Third-Party ServicesWe are not responsible for the privacy practices of third-party services linked or integrated with our platform.12. How We Transfer InformationYour data may be stored and processed in the United States or other countries with varying privacy laws. For data transfers, we implement appropriate safeguards, including EU Standard Contractual Clauses.13. Your Privacy Rights and ChoicesDepending on your location, you may have rights to:Access, correct, or delete your data.Restrict or object to processing.Withdraw consent where applicable.14. Minimum Age RequirementsOur Services are not intended for individuals under 18.15. Changes to Our Privacy PolicyWe may update this Policy periodically. Material changes will be communicated via email or website notifications.16. Contact UsFor questions or requests, contact us at:Email: [email address removed]17. Jurisdiction-Specific InformationU.S. Residents: Additional rights under state laws like CCPA.EEA, UK, and Switzerland: Rights under GDPR, including data portability and the right to lodge complaints.Key Formatting Changes:Clear headings and numbering: Improved organization and readability.Consistent formatting: Standardized fonts, spacing, and capitalization.Bullet points: Used to break up text and highlight key information.Bolding: Used strategically to emphasize important terms and phrases.This formatted version should be easier for users to read and understand. Remember that it's always a good idea to have a legal professional review your privacy policy to ensure it's accurate and compliant with all applicable laws.