Last Updated: November 25, 2024
Table of ContentsIntroductionDefinitionsAcceptance of TermsChanges to TermsEligibilityAccount RegistrationServices DescriptionLicense Grant and RestrictionsYour ContentFees and PaymentTerm and TerminationPrivacy and Data ProtectionIntellectual Property RightsConfidentialityUser Representations and WarrantiesDisclaimer of WarrantiesLimitation of LiabilityIndemnificationThird-Party Services and ContentGoverning Law and Dispute ResolutionMiscellaneous1. Introduction Welcome to Parallel AI, Inc. ("Parallel AI", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of Parallel AI's website, services, and any related applications (collectively, the "Services"), including our Google Ads AI Co-Pilot platform.2. Definitions "Customer" refers to any individual or entity that has entered into an agreement with us to use the Services. "User", "you", or "your" refers to any individual or entity accessing or using the Services. "Your Content" means all data, information, and materials that you upload, submit, or otherwise transmit to or through the Services.3. Acceptance of Terms By accessing or using the Services, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you may not use our Services.4. Changes to Terms We reserve the right to modify these Terms at any time. We will provide notice of any material changes either by emailing the email address associated with your account or by posting a notice on our website. The revised Terms will become effective immediately after we post or send you notice of such changes. Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of those changes.5. Eligibility You must be at least 18 years old to use the Services. By agreeing to these Terms, you represent and warrant that you are at least 18 years of age. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.6. Account Registration To access certain features of the Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding the password that you use to access the Services and for any activities or actions under your account. You agree not to disclose your password to any third party.7. Services Description Parallel AI provides an AI-powered platform for optimizing and managing Google Ads campaigns. Our Google Ads AI Co-Pilot offers features including, but not limited to, campaign performance analysis, AI-generated insights, and automated optimization strategies. We may update, modify, or discontinue any part of the Services at any time without prior notice.8. License Grant and Restrictions Subject to these Terms, Parallel AI grants you a limited, non-exclusive, non-transferable, and revocable license to use the Services for your internal business purposes. You may not:a) Sublicense, resell, rent, lease, transfer, assign, or otherwise commercially exploit the Services; b) Modify, adapt, alter, translate, or create derivative works from the Services; c) Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services; d) Remove, alter, or obscure any proprietary notices in the Services; e) Use the Services in any manner that could damage, disable, overburden, or impair Parallel AI's systems or networks; f) Use any robot, spider, or other automated device to access the Services; g) Use the Services for any illegal or unauthorized purpose.9. Your Content You retain all rights and ownership of Your Content. By using the Services, you grant Parallel AI a worldwide, non-exclusive, royalty-free license to use, copy, transmit, and display Your Content solely for the purpose of providing and improving the Services.You represent and warrant that you have all rights necessary to grant the licenses in this section and that Your Content does not violate any law or infringe any intellectual property or other right of any person or entity.10. Fees and Payment10.1 Subscription Plans The Services are offered on a subscription basis. We offer different subscription plans, including a free tier and paid plans with additional features.10.2 Fees For paid subscription plans, you agree to pay all fees associated with your account. Fees are non-refundable except as expressly provided in these Terms or when required by law.10.3 Billing We use a third-party payment processor to bill you through a payment account linked to your account. Billing cycles are set on a monthly or annual basis, depending on the subscription plan you select.10.4 Automatic Renewal Your subscription will automatically renew at the end of each billing cycle unless you cancel your subscription before the renewal date.10.5 Taxes Our prices listed do not include any taxes, levies, duties, or similar governmental assessments, including value-added, sales, use, or withholding taxes assessable by any local, state, provincial, federal, or foreign jurisdiction. You are responsible for paying all such taxes associated with your purchases.11. Term and Termination11.1 Term These Terms will remain in effect until terminated by either you or Parallel AI.11.2 Termination by You You may terminate your account at any time by following the instructions on our website or contacting our support team. If you terminate a paid subscription before the end of your current paid term, your termination will take effect immediately, and you will not receive a refund for any unused time on your subscription.11.3 Termination by Parallel AI Parallel AI may terminate or suspend your access to all or any part of the Services at any time, with or without cause, with or without notice, effective immediately. If we terminate your access to the Services for cause, you will not be entitled to any refund.11.4 Effect of Termination Upon termination of your account, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.12. Privacy and Data Protection12.1 Privacy Policy Our Privacy Policy, available at [insert link to privacy policy], describes how we collect, use, and share your personal information. By using the Services, you agree to our collection, use, and sharing of your personal information as described in the Privacy Policy.12.2 Data Processing To the extent that Your Content includes personal data that is subject to the General Data Protection Regulation (GDPR) or other applicable data protection laws, we will process that data in accordance with our Data Processing Addendum, which is incorporated by reference into these Terms.12.3 Google API Services Our use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.13. Intellectual Property Rights13.1 Parallel AI's Intellectual Property The Services and all materials therein or transferred thereby, including software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, and all Intellectual Property Rights related thereto, are the exclusive property of Parallel AI and its licensors. Nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights.13.2 Feedback If you provide Parallel AI with any feedback or suggestions regarding the Services ("Feedback"), you hereby assign to Parallel AI all rights in such Feedback and agree that Parallel AI shall have the right to use and fully exploit such Feedback in any manner it deems appropriate.14. Confidentiality14.1 Definition "Confidential Information" means all non-public information disclosed by us to you, or by you to us, whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.14.2 Obligations Each party agrees to use the other party's Confidential Information solely for the purpose of performing its obligations under these Terms. Each party agrees to take reasonable measures to protect the confidentiality of the other party's Confidential Information.14.3 Exceptions Confidential Information does not include any information that: (a) is or becomes generally known to the public; (b) was known to the receiving party prior to its disclosure by the disclosing party; (c) was independently developed by the receiving party without use of the disclosing party's Confidential Information; or (d) is received from a third party without breach of any obligation owed to the disclosing party.15. User Representations and Warranties You represent and warrant that:a) You have the legal capacity and authority to enter into these Terms; b) Your use of the Services will be in strict accordance with these Terms and all applicable laws and regulations; c) You will not use the Services for any illegal or unauthorized purpose; d) All information you provide to us is true, accurate, current, and complete.16. Disclaimer of Warranties THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. PARALLEL AI EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. PARALLEL AI MAKES NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS, OR BE ACCURATE, RELIABLE, COMPLETE, LEGAL, OR SAFE.17. Limitation of Liability IN NO EVENT SHALL PARALLEL AI, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (C) ANY CONTENT OBTAINED FROM THE SERVICES; AND (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.IN NO EVENT WILL PARALLEL AI'S AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES EXCEED THE AMOUNTS YOU HAVE PAID TO PARALLEL AI FOR USE OF THE SERVICES IN THE TWELVE (12) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED DOLLARS ($100) IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO PARALLEL AI, AS APPLICABLE.18. Indemnification You agree to defend, indemnify, and hold harmless Parallel AI and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (a) your use of and access to the Services; (b) your violation of any term of these Terms; (c) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (d) any claim that Your Content caused damage to a third party. This defense and indemnification obligation will survive these Terms and your use of the Services.19. Third-Party Services and Content The Services may contain links to third-party websites or resources and may incorporate third-party content. These third-party services and content are not under Parallel AI's control, and Parallel AI is not responsible for their content, functionality, or practices. Your use of such third-party services and content is at your own risk and may be subject to additional terms and conditions.20. Governing Law and Dispute Resolution20.1 Governing Law These Terms and any action related thereto will be governed by the laws of the State of California without regard to its conflict of laws provisions.20.2 Agreement to Arbitrate You and Parallel AI agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof or the use of the Services (collectively, "Disputes") will be settled by binding arbitration, except that each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.20.3 Arbitration Procedures The arbitration will be administered by the American Arbitration Association ("AAA") in accordance with the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes then in effect. The arbitration will be conducted in San Francisco, California, unless you and Parallel AI agree otherwise. The arbitrator will have exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this binding arbitration agreement.20.4 Class Action Waiver YOU AND PARALLEL AI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.20.5 Opt-Out Right You have the right to opt-out and not be bound by the arbitration and class action waiver provisions set forth in this Section 20 by sending written notice of your decision to opt-out to: gregory@withparallel.ai. The notice must be sent within 30 days of your first use of the Services, otherwise you shall be bound to arbitrate disputes in accordance with the terms of these paragraphs.21. Miscellaneous21.1 Entire Agreement These Terms constitute the entire agreement between you and Parallel AI regarding the Services and supersede all prior agreements and understandings, whether written or oral.21.2 Waiver The failure of Parallel AI to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.21.3 Severability If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.21.4 Assignment You may not assign or transfer these Terms, by operation of law or otherwise, without Parallel AI's prior written consent. Parallel AI may freely assign or transfer these Terms without restriction.21.5 Notices Any notices or other communications provided by Parallel AI under these Terms will be given by posting to the Services or by sending to the email address you provide to us. Please keep your contact information up to date.21.6 No Agency No agency, partnership, joint venture, or employment is created as a result of these Terms, and you do not have any authority of any kind to bind Parallel AI in any respect whatsoever.21.7 Contact Information If you have any questions about these Terms, please contact us at:Email: gregory@withparallel.aiBy using our Services, you acknowledge that you have read and understood these Terms and agree to be bound by them.